How do you propose to provide 98.5% accurate documents? -We have our stringent quality control hierarchy, wherein there is one proofreader per three transcriptionists and then quality analysts on top of proofreaders. We can also arrange for another level of quality check still up in the ladder, should the need arise.
However, it should be kept in mind that we cannot provide you with 98.5% accuracy if the sound recorded is not audible or if it is of very poor quality. Nevertheless, we do promise an earnest effort to transcribe anything that is humanly possible. -TOP
Do you use voice recognition technology? -No. We do not use such technology. Instead, your files are typed by experienced and competent transcriptionists who have access to qualified Doctors to assist them in providing you with the required service. If there is an in audible or doubtful word / phrase, it is flagged in the report, and you have the option to fill it in, once it reaches you.
-TOP
I would not like to use your security measures. I just need the typing to be done.
Is it possible? -Yes. We can arrange you to send us your files through various means. You can have your documents returned to you the next day, as a word document. We can still utilize the security measures to make the transfers as safe as possible. Please mail us with your requirements, and we will get back to you with a solution.
-TOP
Can I keep some documents for in
house transcription and outsource some?
-Yes! We can supply the technology to keep your dictations secure, and increase the productivity of your own transcriptionists. Ask us about it, you will be delighted.
-TOP
Can conferences and interviews be
transcribed as well?
-Why Not? You could pick and choose from the files that get stored in your PC and direct only the ones that you need to have transcribed, to us. Just mail us regarding it and we will make the necessary arrangements for you.
-TOP Do you keep a back up for my dictations?
-Yes! Your documents can be saved at our servers for as long as you wish. This gives you and option to search our database in future.
-TOP Can I use my own letterhead and have the reports printed from the web?
-Yes, we would require your template in that case. Only the text transcribed will be billed and not the template.
-TOP Can I have my documents setup according to my needs? -Yes! All sorts of reports, such as, Chart Notes, Letter etc. All we would require is your templates!
-TOP My typists take care of the things that I don't speak, can you?
-No, our typists are not creative, they will simply replicate your dictations.
-TOP
